Aviva Canada
Claims phone: 1 866 692-8482
Claims service available 24 hours a day, 7 days a week. Aviva Ovation customers: 1 855 284-8211.
Our Insurers
Consilium Insurance Inc. offers automobile and home insurance products from the following insurers:
Personal Insurance
Definity (Definity Insurance Company)
Claims phone: 1 800 607-2424
1 800 607-2424 (24/7) or 1 888 875-8088 (Quebec)
Echelon Insurance
Claims phone: 1 866 923-5666
1 866 923-5666 (24/7)
Estrie-Richelieu Assurance Agricole
Claims phone: 1 800 363-8971
Intact Insurance
Claims phone: 1 866 464-2424
Claims service available 24 hours a day, 7 days a week.
L’Unique General Insurance
Claims phone: 1 800 463-4800
Claims service available 24 hours a day, 7 days a week.
Northbridge Insurance
Claims phone: 1 855 621-6262
Optimum
Claims phone: 1 800 361-7653
1 800 361-7653 (after-hours emergencies)
Pafco
Claims phone: 1 877 463-2727
1 877 463-2727 (24/7)
Promutuel Verchères – Les Forges
Claims phone: 1 888 783-6455
1 888 783-6455; after-hours emergencies : 1 888 590-2433
Wawanesa
Claims phone: 1 844 929-2637
Claims service available 24 hours a day, 7 days a week.
Business Insurance and Other Products
Affiliated FM Insurance Company
Through your insurance broker.
Arch Insurance Canada Ltd.
Claims phone: 1 866 993-9978
Aviva Canada
Claims phone: 1 866 692-8482
AXIS
Claims phone: 416 361-7200
BI&I (Boiler Inspection and Insurance)
Through your insurance broker.
Cann Gen Insurance Canada
Through your insurance broker.
Chubb
Claims phone: 1 877 772-7797
Contact details vary by coverage and policy number. Check the claims page to select the appropriate service. For property, auto, financial lines or casualty policies consisting only of 7 to 8 digits: 1 800 532-4822. Cyber incident: 1 800 567-4300.
CNA Canada
Claims phone: 1 866 440-4131
Contact your broker first. If your broker is unavailable, use the contact details in the CNA Claims Centre. National emergency claims service: available 24 hours a day.
Coalition Insurance Solutions
Claims phone: 1 833 866-1337
Coface Canada
To make a claim, please contact your insurance broker.
Definity (Definity Insurance Company)
Claims phone: 1 800 607-2424
1 800 607-2424 (24/7) or 1 888 875-8088 (Quebec)
Echelon Insurance
Claims phone: 1 866 923-5666
1 866 923-5666 (24/7)
Estrie-Richelieu Assurance Agricole
Claims phone: 1 800 363-8971
Great American Insurance Group
Through your insurance broker.
HDI Global
Through your insurance broker.
Intact Insurance
Claims phone: 1 866 464-2424
Claims service available 24 hours a day, 7 days a week.
Jewelers Mutual Insurance Group
Through your insurance broker.
L’Unique General Insurance
Claims phone: 1 866 727-3011
Liberty Mutual Canada
Claims phone: 1 800 461-5079
Lloyd’s Underwriters (through our wholesale brokers)
Follow the instructions in your insurance policy.
Markel
Claims phone: 1 800 223-8858
1 800 223-8858; after-hours emergencies : 1 877 243-2875
Nationwide Management Liability & Specialty
Through your insurance broker.
Northbridge Insurance
Claims phone: 1 855 621-6262
Omega
Through your insurance broker.
Optimum
Claims phone: 1 800 361-7653
1 800 361-7653 (after-hours emergencies)
Promutuel Assurance Alta (including former Promutuel Boréale)
Claims phone: 1 800 848-1531
1 800 848-1531; after-hours emergencies : 1 888 590-2433
Promutuel Assurance Centre-Sud
Claims phone: 1 877 799-8844
1 877 799-8844; after-hours emergencies : 1 888 590-2433
Promutuel Verchères – Les Forges
Claims phone: 1 888 783-6455
1 888 783-6455; after-hours emergencies : 1 888 590-2433
PZU
Through your insurance broker.
Sovereign Insurance
Claims phone: 1 833 376-8436
1 833 376-8436; after-hours emergencies : 1 877 268-5888
The Insurance Company of Prince Edward Island (ICPEI)
Claims phone: 1 833 886-4369
1 833 886-4369; after-hours emergencies : 902 804-2734
Tokio Marine & Nichido Fire Insurance Co.
Claims phone: 1 855 621-6262
1 855 621-6262 (24/7)
Travelers Canada
Claims phone: 1 800 661-5522
Trisura
Claims phone: 1 844 653-4797
Wawanesa
Claims phone: 1 844 929-2637
1 844 929-2637 (24/7)
Wynward Insurance Group
Claims phone: 1 800 665-3351
1 800 665-3351 (24/7)
Zurich Canada
Claims phone: 1 866 345-3454
1 866 345-3454 (24/7)
Our Wholesalers
Wholesale brokers and managing general agents (MGAs) are intermediaries that provide us with access to specialized markets. They are not insurers: the insurer providing your coverage is identified in your insurance documents.
Accelerant Insurance (MGA)
For information about the claims procedure, please contact your insurance broker.
APRIL Canada
Claims phone: 514 789-2399
Use the online claim form. Montreal office: 514 789-2399. Toronto office: 437 317-0477.
Assur Experts
For information about the claims procedure, please contact your insurance broker.
Assurance Crystal (9260-2044 Québec Inc.)
For information about the claims procedure, please contact your insurance broker.
Assurance Image
For information about the claims procedure, please contact your insurance broker.
Assurances Gilles Bazinet
For information about the claims procedure, please contact your insurance broker.
Axis Insurance Managers Inc.
For information about the claims procedure, please contact your insurance broker.
Beazley Canada Limited
For information about the claims procedure, please contact your insurance broker.
BOXX Insurance
For information about the claims procedure, please contact your insurance broker.
Burns & Wilcox
Contact your insurance broker to report a claim.
CFC Underwriting
For information about the claims procedure, please contact your insurance broker.
CHES Solutions Spécialisées
For information about the claims procedure, please contact your insurance broker.
CIME Agence en assurance de dommages Inc
For information about the claims procedure, please contact your insurance broker.
CJB Insurance Services Inc.
For information about the claims procedure, please contact your insurance broker.
Coast Underwriters Limited
For information about the claims procedure, please contact your insurance broker.
Cowan Insurance Group
For information about the claims procedure, please contact your insurance broker.
Dashwood Brewer & Phipps
For information about the claims procedure, please contact your insurance broker.
Gestionnaires d’Assurances Sum
For information about the claims procedure, please contact your insurance broker.
Juste Underwriting
For information about the claims procedure, please contact your insurance broker.
K&K Insurance Canada
For information about the claims procedure, please contact your insurance broker.
Mentor S.A.
For information about the claims procedure, please contact your insurance broker.
Morin Elliott Associés Ltée
For information about the claims procedure, please contact your insurance broker.
Novapro Assurances
For information about the claims procedure, please contact your insurance broker.
Orbite Services d’assurances (Leclerc Assurance)
For information about the claims procedure, please contact your insurance broker.
Pacific Marine
For information about the claims procedure, please contact your insurance broker.
PAL Insurance Brokers Canada Ltd
For information about the claims procedure, please contact your insurance broker.
Pistagnesi Doyon Inc.
For information about the claims procedure, please contact your insurance broker.
Premier Canada Assurance (MGA)
For information about the claims procedure, please contact your insurance broker.
Profescau Assurance Spécialisée
For information about the claims procedure, please contact your insurance broker.
Revau
For information about the claims procedure, please contact your insurance broker.
Service d’Assurance Universel
For information about the claims procedure, please contact your insurance broker.
Signature Risk Partners Inc.
For information about the claims procedure, please contact your insurance broker.
Solutions d’Assurance Nowell
For information about the claims procedure, please contact your insurance broker.
Soplex Solutions d’Assurances
For information about the claims procedure, please contact your insurance broker.
Southwestern Group
For information about the claims procedure, please contact your insurance broker.
Spécialités SWG
For information about the claims procedure, please contact your insurance broker.
Sports & Fitness Insurance Canada
For information about the claims procedure, please contact your insurance broker.
Stoneridge Specialty
For information about the claims procedure, please contact your insurance broker.
TecAssur Assurances Spécialisées
For information about the claims procedure, please contact your insurance broker.
The Rubin Group
For information about the claims procedure, please contact your insurance broker.
Totten Insurance Group
For information about the claims procedure, please contact your insurance broker.
TSW Management Services inc.
For information about the claims procedure, please contact your insurance broker.
Vago Assure
For information about the claims procedure, please contact your insurance broker.
Victor Canada
For information about the claims procedure, please contact your insurance broker.
Woodsure
For information about the claims procedure, please contact your insurance broker.
XN Services Financiers Canada
For information about the claims procedure, please contact your insurance broker.
In the event of a loss, contact the insurer named on your policy using the numbers above, or contact your broker during our business hours. If your policy lists a different number, use the number shown on your policy.
Contacts